J.D. Power, a global leader in customer insights, advisory services, and data and analytics, has ranked Window World “Highest in Customer Satisfaction with Window and Patio Door Retailers.” Results are based on feedback from customers who purchased new windows or patio doors in the 12 months preceding the study. In 2019, Window World received 878 points out of a possible 1,000, which is 36 points higher than the retailer average. As a true representation of the voice of the customer, the J.D. Power award is among our proudest accomplishments, demonstrating the veracity of our belief that providing a combination of value, quality, and outstanding service is the best of differentiators.
Window World received the highest score among Retailers in the J.D. Power 2019 Window and Patio Door Satisfaction Study of customers’ satisfaction with their windows and/or patio doors purchase. Visit jdpower.com/awards.
For over 100 years, Good Housekeeping has been one of the strongest forces of consumer advocacy in America, standing for customer satisfaction, superior quality, and dependable warranties. The Good Housekeeping Research Institute stringently evaluates each product to give customers the peace of mind that if it has earned the seal, it is of the highest quality. The Good Houskeeping Research Institute is so thorough that Good Housekeeping provides a two-year warranty on every product it endorses. Should merchandise become defective within this time frame, it will be repaired, replaced, or the customer will be reimbursed. We take pride in the fact that our windows are backed by the Good Housekeeping Seal because of the quality and integrity that it represents.
Seal does not apply to product assembly or installation. If any product that bears the Good Housekeeping limited warranty Seal proves to be defective within two years from the date it was first sold to a consumer by an authorized retailer, Good Housekeeping will refund the purchase price or $2,000, whichever is less or, at Good Housekeeping's sole discretion, repair or replace the product.